Welcome to Ding Done
At Ding Done, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website dingdone.ae, mobile applications, and related services (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
1. Who We Are
Ding Done provides premium in-home services for vacation rental properties. We connect guests, property managers, service providers, and franchisees through our digital platform to deliver five-star hospitality experiences.
2. What Information We Collect
Information You Provide to Us:
Account Information: Name, email address, phone number,
Profile Data: Location, preferences, services used or provided.
Payment Information: Billing address and transaction details (processed securely by third-party payment providers).
Communication: Feedback, customer support inquiries, or messages exchanged via our platform.
2. What Information We Collect
Information You Provide to Us:
Account Information: Name, email address, phone number,
Profile Data: Location, preferences, services used or provided.
Payment Information: Billing address and transaction details (processed securely by third-party payment providers).
Communication: Feedback, customer support inquiries, or messages exchanged via our platform.
Information We Collect Automatically:
Device Information: IP address, browser type, operating system.
Usage Data: Pages visited, time spent on site, interactions with features.
Cookies & Tracking Technologies: See our Cookie Policy for more details.
3. How We Use Your Information
We use your information to:
Provide, personalize, and improve our Services.
Process payments and bookings securely.
Communicate important updates, support, and promotions.
Monitor platform safety, fraud prevention, and legal compliance.
Analyze usage trends to enhance the user experience.
4. How We Share Your Information
We may share your data with:
Service Providers: Who fulfill in-home services for guests and property managers.
Payment Processors: For secure financial transactions.
Analytics & Marketing Partners: To improve our platform and offer personalized content.
Authorities or Legal Entities: If required by law, regulation, or court order.
We never sell your personal data.
5. Your Rights & Choices
Depending on where you reside (e.g., Dubai, EU, UK, California), you may have rights to:
✓ Access the personal data we hold about you
✓ Correct or delete your personal data
✓ Restrict or object to our use of your data
✓ Withdraw consent at any time
✓ Request a copy of your data in portable format
To exercise your rights, please contact us at privacy@dingdone.com.
6. Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
7. Security Measures
We implement industry-standard security protocols (encryption, access controls, secure hosting) to protect your data. No method of transmission over the internet is 100% secure, but we work hard to safeguard your information.
8. Children’s Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
9. International Transfers
If you are located outside of our operating country, your data may be processed in other jurisdictions where privacy laws may differ. By using our Services, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this policy to reflect changes in law or our practices. We’ll notify you via the Website or email if significant changes are made. Please review it periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, contact us at:
📧 privacy@dingdone.ae